Metrics That Matter

Metrics = Dashboard Gauges

Spotify's Health Check

Metrics and Causes

Metric Mistakes

  • Measuring what's easy to count, not what's important
  • Measuring how often you do something, not the health of the project
  • Measuring one-time issues
  • Using metrics to evaluate people
  • Common software metric pitfalls

What Matters

  • There are very few metrics that matter beyond value delivered, velocity, product quality, team morale and growth, client confidence
  • Everything else matters only indirectly when it impacts one of the above