Metrics That Matter

Metrics = Dashboard Gauges

Spotify's Health Check

Metrics and Causes

Metric Mistakes

  • Measuring what's easy to count, not what's important
  • Measuring how often you do something, not the health of the project
  • Measuring one-time issues
  • Using metrics to evaluate people
  • Common software metric pitfalls

What Matters

  • Value delivered
  • Morale
  • Everything other metric matters only in how it impacts delivery of value and/or morale of team and client